Frequently asked questions
Ordering, delivery and payment at MTEL.
What does MTEL sell?
MTEL is a Sri Lankan technology company selling simple, reliable phones and tech products online, such as the MTEL NEO feature phone and phone accessories.
How do I order from MTEL?
Add products to your cart on mtel.lk, go to checkout and enter your name, phone number and delivery address. We call you to confirm your order and delivery.
How do I pay?
Cash on delivery: you pay in cash when your order arrives. No card is needed to order online.
Do you deliver across Sri Lanka?
Yes, you can order for delivery to all 25 districts of Sri Lanka. The delivery fee is confirmed when we call to confirm your order.
Where is MTEL located?
MTEL is at Liberty Plaza, 250/41, Ground Floor, R. A. De Mel Mawatha, Colombo 03 (00300), Sri Lanka.
How can I contact MTEL?
Call 077 725 5964 or email muhammad@wt.lk. You can also use the contact page on mtel.lk.
Does the MTEL NEO support Sinhala and Tamil?
Yes. The MTEL NEO feature phone supports Sinhala, English and Tamil, and has a 1.77-inch colour display, a 1000mAh battery and a plastic keypad.
Who founded MTEL?
MTEL was founded by Muhammad Nazeer in 2022.